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Please check whether there is any damage on adapter cable, if there is, try with another new adapter. Please check whether connector of adapter is loose or not.(marked as below image: A-power cord plug B- outlet side plug C- NB side plug), or you can try at different outlets. Before the disfunction occurred, have you tried expand partition of harddrive or memory? If yes, please reset your device.ĩ solution #2: "Power light is OFF" means no power supplied by adapter or major components might be abnormally working and fails to boot a.
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Please remove all portable external devices, such as USB, memory card, internet cable, HDMI, CD-ROM, etc. Please remove Li-ion battery ( not available for some models of Notebook, please skip this step), and directly use power supply to charge. (marked as red square in below image) Power light is ON, please refer to solution #1 Power light is OFF, please refer to solution #2 solution #1: "Power light is ON" means power cord and adapter is normally working but device fails to boot due to disfunction of other major components. Troubleshooting - If you cannot turn on the ASUS laptop If you cannot turn on the laptop, you can refer to the solution below based on the situation you encounter Power light is the judging point which indicates why you cannot turn on laptop.
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We also suggest you use the official Windows software and activate its update function because part software problems can be sloved with Windows Update. It ensures its normal working with total compatibilty to your device. battery,adapter ) you use, the built-in driver/software in ASUS phone, and the driver/software downloaded from officail site all pass ASUS test. Please contact your Internet service vendor to check whether internet connection is normal.Ĩ FAQ and troubleshooting for ASUS Notebook First, please confirm ASUS original accessories (ig. (Try to restroe your routers or update firmware of wireless router ) 4. If the same disconnection issue happens again, please adjust the setting of routers. Please test the connection with cable network.
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Please try to update the driver of wireless network card.(check How to update the driver) 3. If the signal is weak/unstable, please adjust location of router/desktop PC/Notebook. Please make sure you place your Desktop PC/Notebook in the range of wireless network. Troubleshooting for irregular disconnection / intermittent / Connection drops of Wireless network If irregular disconnection occurrs on your wireless network, please confirm the below, 1. If your problem cannot be solved, please contact ASUS customer& service center for further information. T100 series) is not suggested to clean by the above instruction because its radiation is lower without fan and air vent and it's radiated by case.
Air vent is not at two sides of laptop but at pivot part of laptop (shown as red in below image)ħ Attention : Some minor models (ex.
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Design of air vent for some models of notebook is hidden style ( like UX series ). Do not use the air boost compressor in an up-side-down position Air vent is usually located at tow sides of laptop. We have a real case that fan is damaged by strong air wave If you need to clean by yourself, we suggest you use the Air compressor at a distance from the spray. Please do not clean the interior by using the device with strong air, such as air boost compressor. If the overheat problem is resulted from stuck dust, you can initially look for assistance from ASUS customer& service center. Such product can only lower the surface temperture of case, instead of interior temperature.
At this point, overheat won't be improved even you use external radiating devices, such as radiating pad. These oil substances easily absorb and attach dust / hair. This mode is recommend when using the Notebook on battery power during meetings or conferences.Ħ High temperature (overheating) of ASUS laptop air outlet Overheat of laptop usually results from something stuck in the fan and heatsink, such as dust or hair. Balanced Mode(Blue color): Stops charging when power is above 80% and resume charging when power is below 78%.
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Full Capacity Mode(Yellow color): Battery is charged to its full capacity for longer use on battery power. The current mode can be confirmed by the color shown in the Tray icon.Ĥ A. Move the mouse cursor over the Tray icon and right-click the Battery icon to select the mode you want to use. You can change the setting by clicking Set it up now in the pop-up message,then close the dialog window. When you switch to either of the two modes (Balanced Mode/ Maximum Lifespan Mode), this message won't pop up again until you change back to the default mode (Full Capacity Mode). If you choose to keep the current mode, the message will pop up again after 90 days. 3 Functions and settings 1.Ten minutes after your first OS login, the message "Battery power setting is in Full Capacity Mode now" will automatically pop up.
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